Returns & Exchanges

If you are not satisfied with your purchase please contact us at ra@polishandcompany.com within 5 days of receiving your merchandise. Polish & Co will issue you a merchandise credit. We are not responsible for return shipping. Product cannot be more than ten (10%) used by volume for a complete merchandise credit. Damaged or defective products should be reported immediately upon delivery by email at ra@polishandcompany.com or phone 336-285-9911 within 5 days of receiving merchandise. To assure a prompt resolution, a photo, please keep the box, packing materials and the damaged items for inspection by the carrier. Polish & Co is not liable for any injuries handling damaged product.

Steps in Returning Product
  • Email ra@polishandcompany.com with purchase number and reason for the return.
  • RA number will be emailed to your email address.
  • Ship the merchandise in the original condition and packaging with the purchase order.
  • You must write the RA# on the outside of the box (please do not ship the box without an RA number).
  • Send the box to Polish & Co., 236 S. Elm Street Suite F, Greensboro, NC 27401 ATTN: RETURNS
  • Credit will be issued once the product is returned.